Salesforce Technical Lead

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Salesforce Technical Lead to join our ever evolving Software Engineering team and help shape the future of global commerce. Global Payments is looking for a Technical Lead for their Salesforce Platform. The candidate will be responsible for creating, evaluating and reviewing designs to meet the needs of the Business and work with development teams to implement. If you are looking for an exciting opportunity to work with a strong development team and with business stakeholders to come up with strategies and solutions to enhance Sales and Servicing process to best in class using Salesforce capabilities, we are interested in meeting you. What you’ll own: Lead the design, development, and delivery of enterprise Salesforce solutions with Agentforce, ensuring scalability, maintainability, and alignment with business goals across multi-cloud environments. Drive end-to-end solution architecture using Salesforce platform technologies including Apex, Lightning Web Components (LWC), Aura, Flow, Salesforce APIs, Agentforce, and enterprise integration patterns for secure and high-performing implementations. Design and deliver modern user experiences using Angular, TypeScript, JavaScript, HTML5, and Salesforce Lightning UI frameworks, integrating them with Salesforce and external systems through REST/SOAP APIs and middleware. Define and implement secure enterprise solutions compliant with HIPAA, GDPR, PCI DSS, Salesforce Shield, encryption standards, and industry best practices for integration, access control, and data protection. Lead discovery, requirements gathering, solution scoping, and stakeholder workshops to translate business needs into scalable technical designs and implementation of roadmaps. Provide architectural guidance on Salesforce Agentforce-enabled automations, AI-driven workflows, predictive insights, and GenAI use cases to improve productivity, customer engagement, and operational efficiency. Own technical design reviews, architecture governance, code quality standards, and implementation oversight across Salesforce, integration, and front-end layers to ensure robust delivery and risk mitigation. Guide teams through the full SDLC, including solution estimation, technical planning, configuration, customization, testing, deployment, release management, and post-go-live support. Perform advanced code reviews, debugging, performance tuning, and hands-on development using Apex, Visualforce, LWC, Aura, Flow, JavaScript, and enterprise integration frameworks while mentoring junior engineers. Collaborate across onshore/offshore teams, vendors, and business stakeholders to ensure delivery quality, cost efficiency, and alignment with program objectives, while managing scope, risks, and change control. What you’ll bring: 6 years of Salesforce experience, including at least 2 years in a Technical Lead role End-to-end implementation experience on the Salesforce platform, including architecture, configuration, customization, deployment, and post-go-live support. Ability to lead design workshops and effectively communicate solution options to business and technical stakeholders. Hands-on experience with Salesforce development technologies such as Data Cloud, Agentforce, Apex, Visualforce, Lightning Web Components (LWC), Aura, and Flow. Experience with Apex and web technologies including JavaScript, HTML, AngularJS, and TypeScript for modern Salesforce UI and integration needs. Strong integration experience using SOAP and REST APIs to connect Salesforce with external systems and enterprise applications. Experience implementing CPQ and DocuSign solutions, including configuration and process automation. Working knowledge of security controls such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Salesforce Shield for data protection and compliance. Experience in release management, source control, and